Review statusWhat the source-check date means
Sources checked identifies the date the listed material was consulted for this page. It is not a promise that laws, program rules, schedules or capacity will stay the same.
A source-check date is not a determination of individual eligibility or a substitute for written strike instructions. Where payment administration, participation requirements or individual benefits need confirmation, the guides identify the question and direct members to the appropriate union representative or administering agency.
Before updating guidance for members
- Match each important claim to evidence. Check the original wording, publication or effective date, population covered and relevant exceptions.
- Resolve conflicts. When meeting notes and written guidance disagree, obtain a clear correction. If the answer remains unresolved, identify it and provide a contact instead of publishing a guess.
- Review local instructions. Confirm contacts, benefit applications, participation requirements, accessibility arrangements and current strike status with the team responsible.
- Check how members will use the page. Review links, mobile layout, readable source notes and screenshots alongside the copy. A correct answer must also be easy to find.
When a source changes or a reader reports an error
Compare the report with the original record and the current administering agency or union instructions. Correct material errors in the page and any linked FAQ or summary that repeats them. Update the source-check date only for work actually completed, and explain a correction where members may have relied on the previous answer.
Changes in law, contract language, bargaining status, payment instructions or service access should trigger another review. Questions about a person’s claim, medical needs or employment status should go to the appropriate representative through a suitable private channel.
Correction contact: [email protected]. Send the public claim and source; ask how to provide sensitive personal information rather than including it in a general correction message.